FAQs

Contoured 3D design The mask is made to help reduce unwanted light and visual distractions, with eye space and a soft memory-foam interior.

Substantial feel The mask weighs about 130 g and uses weighted glass beads. It has a more substantial feel than a lightweight eye mask; comfort varies from person to person.

Contoured eye cups The shape is designed to create space around your eyes and lashes. Fit varies by face shape, so adjust it gently and discontinue use if it feels uncomfortable.

22–27 inches The recommended head circumference is about 22–27 inches. Measure before ordering; fit and comfort vary, and a smaller head may need a snug strap adjustment.

Adjustable wraparound strap The broad fabric strap fastens with hook-and-loop material so you can adjust the fit. It should feel secure without being uncomfortably tight.

Low-profile shape The wraparound profile is designed to stay close to the face. Pillow choice and individual fit affect comfort, so side-sleeping comfort can vary.

Handwash only Handwash the mask only. Do not machine-wash it. Follow the care label for handwashing instructions.

30-day return window You can use the 30-day window to evaluate the fit at home. Return eligibility and conditions follow the published Returns policy.

No sleep outcome is guaranteed The mask is designed to help reduce unwanted light. Comfort and results vary from person to person; it does not promise or guarantee a sleep outcome.

Polyester, memory foam and glass beads The mask uses polyester fabric, memory foam and weighted glass beads. Available colors are Grey, Black and Purple, subject to stock.

Digital routine companion It is a practical digital guide with ideas for your wind-down routine and sleep space. It is educational content, not medical advice.

Guide collection Available titles include Night One Basic Sleep Guide, Guided 7-Day Sleep Improvement Plan and Complete 14-Day Routine System.

Not medical care No. The guides share general routine and environment ideas; they do not diagnose, treat or cure sleep disorders. Ask a qualified health professional about ongoing sleep concerns.

Digital delivery Guides are digital and are not shipped as physical items. If you need help finding a guide included with your order, contact customer care with your order number.

One paid guide is also available No. Free guide tiers are tied to qualifying mask orders, and the Sleep Guide Kit page also offers a paid guide. See the Sleep Guide Kit page for its current details and price.

Based on mask quantity One mask pairs with Night One Basic Sleep Guide; two masks pair with the Guided 7-Day Sleep Improvement Plan; three masks pair with the Complete 14-Day Routine System. Check the product page for current offer terms.

One guide tier per order The free offer provides one guide tier per order, based on the number of masks purchased.

Digital guides No. The guide is digital, so there is no separate printed guide parcel.

Paid guide option The free guide tiers are tied to mask purchases. A paid guide is available through the Sleep Guide Kit page.

Customer care Use the Contact page or email support@chydeeco.com. Include your order number if your question is about an order.

Shipping details Visit Shipping Availability or Shipping Support for current information, or contact us with your destination and order details.

Estimated 8–13 days Free shipping has an estimated delivery window of 8–13 days. Tracking is provided when your order ships; delivery estimates can vary.

30-day return window The mask has a 30-day at-home evaluation window. Review the Returns policy for eligibility and instructions, or contact us about a specific order.